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Voicemail for Teams phone

You can change the voicemail for Teams phone to a personal greeting 

To manage the voicemail for your Teams phone, you can do the following: 

  1. Open Teams and go to Settings by clicking on the three dots in the top right corner, then click on Settings
    Imagine of Teams with a red ring around the button for settings
     
  2. Click on the Calls tab in the settings menu. 
    Image of settings in Teams with a red ring around the tab for Calls
     
  3. Scroll down to Manage voicemail. To record your own voicemail greeting, you can press Record a greeting. Note that you need a connected audio device with speakers and a microphone to record a greeting.
    Image of settings in Teams in the Calls tab, with a red ring around the section for managing voicemail and an arrow pointing at the button for recording a greeting
  4. This will open a call tab where instructions for recording a greeting will be read. Use the numeric keypad to perform the action you want:
    "To play and record your personal greeting, press 1.
    To play and record your greeting for when you're away, press 2.
    To exit, press the star (*) key."Screenshot of recording of personal greeting voicemail in Teams
    If you do not record your own greeting, you will have a default greeting as your voicemail. 

  5. Under the same heading, Manage voicemail, you can also change the language for the default greeting, choose what happens when a call is redirected, as well as enter a custom greeting that will be configurated with text-to-speech. 

 

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Published July 10, 2025 10:37 AM - Last modified Sep. 11, 2025 1:05 PM